“Leaders Merchant Services” is Leading the Way With Hidden Fees!

In our ongoing series of exposing the trickery of merchant account companies, we decided to contact Leaders Merchant Services to take a look at what they offer. With a quick Google search, you’ll see that they advertise under the url www.rockbottommerchantaccounts.com. They want you to think that you’re getting “rock bottom” rates when, in fact, you’re getting… Read More

3 Essentials to Acquiring a Restaurant Merchant Account

If you own or manage a restaurant, you know that there’s much more to a successful business than providing great-tasting food. Today’s customers also expect to experience high-quality service that includes a fast, simple payment process provided by a restaurant merchant account provider. No one likes standing in a long check-out line while an employee… Read More

Adjustment (Entering TIP)/BlueBamboo/Redin/HD50

From the H50 Select “Credit” and press “ENTER”; Scroll down to “Adjust” and press “ENTER”; The transactions will show up sorted by date in descending order and will be grouped under their corresponding date. Up and down arrows select transactions, left and right arrows navigate dates. Note: Only unadjusted transactions will show up in this… Read More

Adjustment (Entering TIP)/Redfin/Virtual Terminal

From the Virtual Terminal Merchant login to Virtual Terminal; On Control Panel, click on “Find Transactions”, then click on “Credit”; On the “Transactions Filter” box/window, click on “Submit” on the bottom; Locate the transaction to be adjusted from the list and click on its “Ref #” (1st column); Scroll down to the “Receipt” box; On… Read More

Are You Cultivating Creativity
in Your Small Business?

Ever hired a new employee and experienced the frustration of them wanting to do things a ‘new’ way? Perhaps you’ve been selling, organizing, or administrating the same way for months (or even years) and now this ‘new’ person wants to try something that they think is ‘better.’ Rather than seeing their idea as a challenge… Read More

Bank of America is ‘Banking’ on Your Lack of Understanding

Despite their ‘All-American’ moniker, Bank of America is not much different than the other banks we’ve researched in our Exposing the Trickery blog series. To launch our investigation, we filled out an online form and waited to be contacting by a merchant account representative. We waited and waited and waited some more. They never emailed, called,… Read More

Best Merchant Rates Featured
in Major Publications

With the start of our new web-based education series, Best Merchant Rates is directly addressing the confusion that many small business owners experience in the process of acquiring a merchant account. By investigating specific merchant account providers such as Costco, Quickbooks, Elavon, and Chase Bank, we are highlighting hidden fees and escalating rates that aren’t discovered oftentimes until the merchant’s… Read More

Beware of the Trickery of Costco Merchant Accounts

Let me first say that we absolutely love Costco! They have incredible deals on most products, and those giant bags of pita chips are irresistible around the office. Please beware that the good deals stop when it comes to a merchant account. You may have picked up a flyer on the way out the door… Read More

Can I have my terminal auto close every night?

Yes, if your terminal is not currently set up to auto close or auto batch each night, please contact our technical department and they can set up the feature on your terminal. Essentially auto close or auto batch allows an end-of-day batch closing to occur automatically at a specified time, without having to be initiated… Read More

Can I view my transaction on line?

Yes, we have a program for our merchants called eMerchant View. This will allow you to see monetary batches, 12 months of statements, chargeback information and much more.