Merchant Account Success Stories

"I wanted to take the time to let you know that Quynh is AWESOME! I’ve spoken with about 15 different merchant services representatives at all kind of different companies and Quynh has been by far the most knowledgeable, helpful and kind person I’ve spoken with. I did not feel pressured or confused when we were done talking but I did feel educated and excited about working with her and your company. I’ve been throwing follow up questions at her and she has gotten back to me timely and has been a great help. I must admit I generally do not take the time to write this kind of thing but felt you should know. Thank you!"

- David C. Desch

"Thank you for your help and for providing excellent customer service. You were very patient with us and I appreciate not feeling like I was sold more than I need. It is nice to have the option to upgrade our account if at any time we feel the basic package isn't meeting our needs. I have completed our application and look forward to hearing from you in the next day or two. I have sent an email to my sister recommending she call you about her own merchant services account."

- Shanna Baird, A Better Crawl, Inc.

"I would recommend BestMerchantRates to any business that wants to save money on credit card processing."

--Jason Darrow, President, ResultsMail.com

"Switching to BestMerchantRates from my local bank saved us over 50%."

--Tina Song, Owner, Maui Style Restaurant

"Getting started with BestMerchantRates could not have been any easier... I have really appreciated the personal touch and attention to my business."

--Erika Hodge, CFO, DMS, Inc.

"I wasn't sure where to send this but I just wanted to let someone know that I called customer service today and Kelly McDonough did an excellent job assisting me with my issue. Thank you for the great customer service."

--Agnes Lupa

"As we discussed yesterday, it's not often I get to thank someone for a job well done. Tuyet was extremely helpful in guiding me through the process. Her product knowledge and communication skills were very excellent. Thanks again."

- Matt Smithhisler, Filby Liquor, Manhattan, KS 66502

"Thank you so much John, ...just had a $2200.00 day yesterday and today...in this economy, being a new upstart...really made my day. Thanks for your sending out this information sheet and for your being available to me for questions and help regarding the paper for the Nurit 8020/8000 - I really appreciate your "excellent" service."

- Sharon, QuakeSafe Kits

"I wanted to express my appreciation for the way John handled a difficult situation for me. He was very calm and reassuring and even the tone of his voice helped me deal with a stressful business change of ownership that included the account with you. He kept in touch with me during the entire time and gracefully handled my stress and questions. This kind of care was reassuring to me and helped me navigate unfamiliar territory. I would recommend your business to anyone and have been very happy with your customer care. Thank You! It is rare to experience such a high level of competence and personal attention."

- Karen Moore, Therapeutic Specialties

"Washington Mutual offered me $250 If I would let them compare their rates with yours and if they were unable to beat your rates, I would get the $250. I knew they wouldn’t be able to beat BMR prices so why not. Washington Mutual was not able to beat BMR rates so I got $250!"

- Victoria, Consignment Furniture Depot

"I was given a quote from two other companies that had a tiered pricing structure and it seemed so confusing. I called BestMerchantRates and they offered large corporate pricingSM for my coffee shop. Their pricing stucture was easier to understand and the fees are so transparent."

- Restaurant

"I called Best Merchant Rates for a quote because my monthly fees were too high; they were increasing my rates every six months. Best Merchant Rates offered me large corporate pricingSM for my patio store and they locked my rates for 3 years. Best Merchant Rates made the conversion process seamless."

- Retail

"I called Best Merchant Rates because of a referral from my neighbor. Kathryn explained their fees and rates to me. She made me aware of what the competition was offering and how much they were “really” charging me. Choosing Best Merchant Rates was one of the best business decisions I’ve made."

- Internet Business

"I recently opened a restaurant and completely forgot that we needed to set up a way for us to receive credit cards. I called Best Merchant Rates because they were offering large corporate pricingSM for small businesses. Not only did they get my account approved right away, they shipped the terminal overnight at no additional cost."

- Restaurant

"Choosing Best Merchant Rates as our credit card processor made signing up with them easy and seamless. Their pricing is transparent and there were no hidden fees like some of the other quotes I’ve received."

- Internet Business